Terms & Conditions

 

These terms and conditions set out the basis on which you can visit our website, and order and buy goods through our online delivery service.

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Privacy Policy

We value the trust that you place in us by sharing your personal data with us. Dunnback takes your privacy seriously and is committed to handling your personal data in a way that is fair and worthy of that trust. Dunnback will take all reasonable steps to protect your information from misuse and to keep it secure.

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Shipping

We're excited to get you your order! Read on to find about the locations covered by our free shipping offer, our return policy and exchanges.

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Online Purchase Return Policy

We’re sorry things didn’t work out! You can simply send your online purchase back in its original box and packaging with your receipt within 45 days of purchase. Items must be unworn and unwashed. Returned items must be in protective packaging (bag, wrapping paper, etc.) when mailed. Footwear boxes that were damaged due to not being correctly protected/packaged will be subject to a restocking fee of up to 20%. Apparel refunds must be in new condition and have tags attached, or we cannot accept them as refunds.

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